At ICBT, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, and protect the information you provide while using our website and services. By using our site, you consent to the terms outlined in this Privacy Policy.
1. Information We Collect
We collect and process the following types of information:
Personal Information: When you make a reservation or create an account, we collect information such as your name, email address, phone number, and billing information. Informacion mbi takimin: Detaje rreth seancave tuaja të planifikuara me një psikolog, duke përfshirë datat, oraret dhe preferencat. Payment Information: Credit card or payment details for processing transactions via WooCommerce. Usage Data: We automatically collect certain information about your visit to our site, including your IP address, browser type, and interactions with the website.
2. How We Use Your Information
We use your personal data for the following purposes:
Processing Reservations: To manage and confirm your appointments with psychologists. Payment Processing: To securely handle payments for sessions. Customer Support: To respond to your inquiries and provide assistance regarding appointments or services. Site Improvement: To analyze site usage and improve the performance and features of our website. Marketing Communication: If you consent, we may send you promotional materials and updates related to our services.
3. Sharing Your Information
We do not sell, trade or rent your personal information to third parties. The circumstances when we may share your data are as follows:
Ofruesit e shërbimeve: Ne mund të ndajmë informacionin tuaj me palë të treta të besuara që na ndihmojnë në funksionimin e faqes sonë të internetit, kryerjen e biznesit tonë ose ofrimin e shërbimeve për ju, siç janë përpunuesit e pagesave.
Detyrime Ligjore: Nëse kërkohet nga ligji, ne mund të zbulojmë informacionin tuaj për të përmbushur një detyrim ligjor, urdhër gjykate ose kërkesë qeveritare.
4. Data Security
We implement a variety of security measures to maintain the safety of your personal information. This includes the use of SSL (Secure Socket Layer) technology to encrypt your sensitive information during transmission. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
You have the right to:
Hyni në të dhënat tuaja: Kërkoni një kopje të informacionit personal që mbajmë për ju.
Korrigjoni të dhënat e pasakta: Korrigjoni çdo informacion që është i pasaktë ose i paplotë.
Fshini të dhënat tuaja: Kërkoni fshirjen e informacionit tuaj personal, subjekt i detyrimeve ligjore ose kontraktuale.
Tërhiqe nga marketingu: Çregjistrohu nga çdo komunikim promovues në çdo kohë.
6. Cookies
We use cookies and similar tracking technologies to improve your browsing experience. Cookies help us understand how users interact with our site and remember your preferences. You can adjust your browser settings to refuse cookies, but doing so may affect your ability to use some features of the website.
7. Changes to This Privacy Policy
We reserve the right to update or change this Privacy Policy at any time. Any updates will be posted on this page, and we encourage you to review this policy periodically.
8. Contact Us
If you have any questions or concerns regarding this Privacy Policy or how your data is handled, please contact us at:
Email: info@icbt.al
Thank you for trusting ICBT with your personal information.